| Q |
Do
you provide vehicle swap at the ferry in Wellington and Picton?
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Links to other
sites:
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| A |
No,
we are only based in Auckland and Christchurch. We realize this
is our weakness so we adjust our rates to make it still competitive.
Please let us know if it is not so.
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Automobile
Association NZ (AA-NZ) provides good and unbiased guide and hints
about NZ. Brief description of places of interests and heaps of
"What To See & Do" categorized into districts and
regions. www.aaguides.co.nz
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| Q |
Where
can we find you in at the airport ?
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| A |
We
are not in the airport itself, instead, in Auckland we are located
about 3kms from the airport complex in a commercial / industrial
complex called Airport Oaks. In Christchurch our depot is about
15 minutes away from the airport
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| Q |
How
do we get to your depot?
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| A |
We'll
come to the airport to meet you. Just phone 0800-775-775 when
you are through with the formalities
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| Q |
My
flight lands in Auckland at 5.15am, what time do you pick us up?
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| A |
You
could phone us at 7.45 and we'll be there to meet you shortly
(8am).
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| Q |
My
flight arrives at around midnight, are you open?
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| A |
No,
but we could arrange to have the car be available at the airport.
There is a small fee of $22 for this service and must be arranged
in advance.
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| Q |
I
have to check in at 4.45am how can I drop the car off?
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Anyone
care for a great deal on Teak Furniture? Check out Teak
Direct |
| A |
You
could leave the car at the Long Term Parking at the airport for
a small fee $22.
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| Q |
What
is included in your rate?
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| A |
Our
rates include GST (12.5% tax), unlimited mileage, insurance in
excess of $1500 and 24hr breakdown assistance.
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| Q |
What
do you mean with "insurance in excess of $1000"?
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| A |
Insurance
excess or deductible is the amount you are liable for if you are
at fault in the event of an accident. Damages that cost less or
equal than the excess is payable at cost + GST, if damages
is more than the excess than you are liable to the limit of the
excess.
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| Q |
Is
there any way to reduce the excess?
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| A |
Yes,
optional insurance premium of $5/day reduces the excess to $250
and $10/day to nil. (for the first 30 days, and half the rates
for the rest of the rental period). These are only available for
hires of 4 days or more and for drivers 25 yrs or over.
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| Q |
Which
rate is used for a rental that covers two different rates?
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| A |
To
be fair the rental is rated at its total days rate for its
corresponding months.
Example 1: An Economy
rental that starts on 5 October for 30 days qualifies for $22/day
for 26 days in October and $31 for 4 days inNovember
Example 2: A Compact car
is hired from 31 October for 16 days will be charged at $29 x
1day plus $39 x 15days. |
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